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1.I have CaddyAid Mobile on my Nokia, what is the difference?
In essence there is no difference. Golf GPS i has been brought out to meet the demands from customer who have the iPhone. Because of the interactivity possible with the iPhone, there are some add - ones, but in essence both give the golfer GPS readouts at a price significantly cheaper than the rest of the competition, including
CaddyAid.
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2.How do I get a course to my phone?
Select the course you require from the drop down menu within the Courses menu. Simply touch your selected course, and it will automatically upload.
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3.How do I get into my Settings area?
From within the first screen you see the Courses page, on the top right of the screen, you will see an orange flag, touch this and you will go directly to the Settings area, where you can personalize your application. If you are in a different page, then press the button on the top left of the screen until you get back to the Courses page.
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4.How can I change my readouts from Yards to Metres?
Yes, use the Settings menu, and change accordingly for Yards or Metres.
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5.How do I turn off the Arcs on the screen?
Go into Settings, and then select Off from the Distance Arcs section, within Other Options.
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6.What are the numbers in the Red box?
These are the distances to the features on the hole. Features such as bunkers, trees, ponds, green etc.
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7.What are the numbers in Black boxes?
These are the distances from the same point on the feature to the front or middle of the green, dependant on which point you choose within your Settings menu.
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8.How do I change the distance readouts from the Middle of the green to the Front?
Go into Settings, and then select Front from the Distance To Green section.
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9.How do I make the readouts bigger?
Go into Settings, and then select Large or Small from the Distance Text Size section.
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10.What is the large readout at the top of the screen?
The distance from where you are to either the front or middle of the green, dependant on your selection choice within the Settings menu (Middle or Front of Green).
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11.How do I switch between photographic and tabular readouts?
Touch the button at the bottom of the screen which has a Circle and horizontal lines on it to see Tabular readouts, and likewise touch the button showing the flag to see Photographic displays.
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12.How do I get manual readouts?
Simply touch the Crosshair, and then position your finger below the crosshair to scroll around the photograph to put yourself in the position you are in. Readouts will be automatic, and highly accurate to all key points on the hole.
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13.How do I get GPS readouts?
Touch the Satellite icon at the top right of the screen, when it is touched and it turns blue. You will now be getting GPS readouts.
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14.How do I change holes?
To move back a hole, press the orange back button on the bottom left of the screen. To move forward a hole, press the similar button on the bottom right of the screen.
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15.How do I move into the different screens?
You will see an orange button on the top left of the screen, press this button repeatedly until you reach the screen of your choice.
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16.The distance to the bunkers around the green are not shown, why?
We don’t show the distances to bunkers which encroach the green, so as to save screen space.
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17.Some bunkers on the image are not showing readouts, why?
Often for bunkers which are in a cluster there is no point in showing all the readouts to the front and back of each and every bunker as they overlap each other. In this case, we just show the readout to the front of the leading bunker and the back of the furthest bunker.
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18.Can I upgrade the software?
We will be upgrading the software every couple of months, and you will be allowed natural upgrades to all software.
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19.The course I have requested is not yet available, why is this?
We have images for most of the courses in the UK. The reason why it is not immediately available is because as of yet we have not physically converted the course. Please order the course and we will put it into a priority list for conversion ASAP.
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20.How accurate is Golf GPS i?
This is a difficult question to answer as your iPhone will determine its accuracy based on the quality of the GPS signal being received at that specific time, and that is dependant on so many factors. What we can say is that the data we provide for the GPS readings is taken by a £1 million camera, and is extremely accurate. We do recommend that for serious golfers, the GPS is taken as a guide of accuracy, and if slightly inaccurate, revert to the manual mode for exact distances.
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21.What affects the accuracy of the Golf GPS i systems?
There are a number of factors that effect GPS accuracy. However the most important factor is the number and position of the GPS satellites in range. Ideally you want 5 or more satellites spread around in different directions. The more satellites visible; the higher the accuracy of the fix.
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22.What causes poor positional accuracy?
The most likely cause of poor positional accuracy is either a low number of satellites in range or a situation where the satellites are all in the same segment of sky rather than being nicely spread out. Another cause of poor accuracy is either an out-of-date or missing almanac. This is information that lets GPS receivers know the position of each of the satellites in the sky (this is vital for computing the location). This almanac is downloaded from the GPS satellites when the unit is switched on. However this can take 4 minutes (sometimes longer) to download the first time. Fortunately subsequent downloads are a lot quicker but for peace of mind it’s good to expose your Golf GPS to the sky for a good 5 minutes before you move to the first tee.
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23.My phone is not reading GPS distances, why?
Your iPhone will in most cases read GPS distances, but they may be inaccurate because of the poor conditions on the day, or poor signal area etc as above. You must remember the iPhone although it has a GPS receiver inbuilt, is just a phone with a GPS chip built inside. Specialist stand alone GPS receivers costs thousands of pounds, so if inaccuracies do happen, it is not because of Golf GPS i or the data for the course, it is because of the poor signal at that time to the iPhone. If the signal is very poor, please revert to the manual mode.
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24.Can I buy the software?
Not from us, but please go to the iTunes store, allowing you to buy it from there.
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25.Can I map my own course?
Not at present, but we are exploring this feature in later software releases.
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26.Is Golf GPS i legal in competitions?
Yes it is, under the Local rule, as stipulated by the R&A. Please refer to this link from the
R&A.
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27.Are mobile phones allowed on the golf course?
Each golf club is different. But the general rule of thumb is to keep your phone on silent mode, and just use the phone as a vehicle to get the GPS readings. Please be respectful to other golfers.
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28.The Photograph of the hole seems to be outdated, why is this?
We have photographs of virtually every golf course in the UK. Some of our course data is a few weeks old, some a couple of years old. If the photograph is wrong, it is because we have taken it from the out of date photograph made available to us at that time. Please make us aware of this, and we will do our very best to update the course as quickly as we can. No problem and no charge!
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29.Where are my Statistics pages?
We are working on the statistics pages right now, and expect them to be deliverable by August. Because we work with players on the Tour, you can expect them to be very dynamic, informative and highly beneficial to how you approach your game.
